Experience - Past Projects
Caribbean and South America
Rex Resorts ST. Lucia, West Indies
Restructured operation of 2 properties including but not limited to: - staffing guide, amalgamation of departments, health and safety and orchestration of soft refurbishment.
Meredon Hospitality Group de Venezuela
Saranda Resort and Spa, Venezuela, South America – Restructured operation of this 31 keys 5 star boutique resort making it more efficient and implemented marketing strategy and SOP’s.
Club Bonito & Todo Blanco, Las Galeras, Dominican Republic
Provided relief management and operational support to these privately owned hotels with 21 and 8 units respectively.
Prospect Reef Resort Conference & Spa, Tortola, B.V.I. West Indies
Provided operational support post September 11 by optimising operation as well as planning and opening of the extension of 5 luxury villas featuring 139 keys and 32 serviced apartments.
United Kingdom
The Fish House, West Sussex, UK
General consultancy in operation with the objective of maximising efficiency and profitability with a full marketing and sales strategy of this award winning restaurant featuring 15 bespoke luxury rooms.
The PostBox Serviced Apartaments, Birmingham, UK
Opened and led day-to-day operation of a 59 luxury 4 star serviced apartments including sales and marketing strategy.
Foremost Hospitality, Birmingham, UK
Provided operational support to one of their sites under the Holiday Inn Express franchise featuring 179 rooms and 8 conference rooms.
Vietnam
Emeralda Management Group
A comprehensive assessment of product, services, business strategy, core management and destination with recommendations in maximising efficiency, profitability and service offerings for one of the sites owned by the group.
H&K Hospitality Management
Pre-opening and Post-opening of Church Boutique Hotel Group as well as initiated, developed and executed the group strategy and implemented Operational Manuals in all areas.
H&K Hospitality Management
Opened and designed a long-term strategy for the first 5 star hotel in Phu Yen Province.
H&K Hospitality Management
Provided relief management and operational support to this property located in Quang Ninh under the franchise Royal Lotus. Supported by a complete property audit highlighting areas needing improvements (product, services, contain cost and core management) with recommendations in enhancing efficiency, profitability and service offerings.
SEA STAR HOTEL
A comprehensive assessment of product, services, business strategy, and core management with recommendations in enhancing efficiency, controls and service offerings.
"Caribbean Hospitality Management Consultancy has been instrumental in many small and medium size hospitality businesses by implementing management controls, branding concept and marketing strategy.
